Voice@Airports

Meeting the airport's communications demands

Voice@Airports - meeting the airport's communications demands

Airports are becoming increasingly complex. The evolution of IT requirements coupled with the introduction of new aircraft types and technologies are leading to a sharp increase in communcations demands across the air transport industry (ATI).

Clear and easy communication is essential for the interaction of passengers, retail tenants, ground handlers, cargo providers, airlines, and immigration and customs personnel.

As technology evolves, the airport is faced with increasing system and communications complexity. For example, airports are increasingly being asked to integrate various communications media while adapting to more mobile working patterns. Aging equipment in many airports is also driving voice and data convergence across the industry.

While all these technological and social changes take place, the pressure remains on the airport to continue to deliver lower costs, improved passenger satisfaction, and better operational performance.

SITA's Voice@Airports portfolio offers harmonized voice services within the airport campus. It aims to deliver more efficient and cost-effective communication services, including:

Voice Exchange@Airports

  • Providing a complete IP telephony framework that allows seamless integration with your legacy equipment
  • Integrating with Airport Connect Open to support single sign-on capabilities
  • Leveraging both Internet and SITA IP VPN@airports networks

New revenue streams to airports

  • Convert airport investment from a cost centre to a source of revenue generation by reselling voice services to your tenants

SITA Professional Mobile Radio

  • Enhancing airport operations, security and safety

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