Strategic alliances

SITA strategic alliances include:

Orange Business Services
UK Met Office
Airservices Australia
Motorola

Strong alliances with leading technology providers help SITA to deliver end-to-end solutions worldwide. Together, we provide the requisite technologies and skills to drive customer initiatives – on time and within budget.

SITA and Orange Business Services

Committed partners enhancing communication and infrastructure services for the air transport industry

About Orange Business Services

Orange Business Services is part of the Orange Group. With services available in 220 countries and territories and a local presence in 166 countries, Orange is internationally acknowledged as a leader in telecommunications.

Some facts and figures:

3,700 multinational customers on five continents
Partner to two-thirds of the Global Fortune 100 companies
Full scope of communications services - fixed and mobile, voice and data
End-to-end service level agreements
Expertise in managing large and complex ICT projects for global enterprises
50+ years of global communications experience
Awarded ISO 20000 (Service Management), ISO 9001 (Quality Management) ISO 27001 (Security Management) ISO 14001 (Environmental Management) and ISAE 3402 Type II (Service Organization Assurance) certifications
The world's first ISO 15408-certified operator for security of its international IP VPN

Since 2001, the successful partnership between SITA and Orange Business Services strives to deliver best-in class technology and innovation, providing the air transport industry with the world's richest dedicated ICT infrastructure.

Further key milestones are:

2009: SITA and Orange Business Services strengthened their strategic partnership to further increase the launch of innovative services
2011: SITA worked with the Orange Business Services International M2M centre to introduce the world's first global mobile data service for the air transport industry
2011: SITA and Orange Business Services have been jointly building a global high performance managed cloud computing infrastructure

This partnership not only guarantees to the ATI the availability of competitive solutions and quality of service excellence worldwide, but also ensures best of breed innovation with the development of enhanced convergence services and real-time business services to meet the air transport industry's needs for stringent levels of operational efficiency and cost optimization.

Working closely with the air transport industry, SITA and Orange Business Services develop communications and infrastructure services across every aspect of their business, including:

Full suite of IP-based network solutions, including managed LAN, IP VPN, Ethernet and DSL access to IP VPN and WAN optimization as well as legacy network migration
Voice solutions, from best-of-breed IP telephony to management of voice legacy services
CRM and multimedia contact center solutions
Unified communications such as messaging, IP telephony, web and videoconferencing
Community solutions, including AirportHub, ATeX and ServiceNet
Mobile workforce solutions like SITA Mobile Data Access for professional-grade connectivity and roaming

SITA and UK Met Office

A strategic alliance for enhanced safety and operational benefits

SITA and the UK Met Office have formed a partnership to deliver Advanced Weather Service, leveraging improved forecasting techniques and expanded weather data for enhanced safety, operational benefits and reduced costs.

The Advanced Weather Service helps aircraft operators avoid weather-related disruptions more consistently by predicting conditions impacting safety more confidently.

For more flight planning information, see SITA Flight Briefing.

The Advanced Weather Service includes four elements:

Interactive Graphical Service

One dynamic view: flight plan and weather together

Automatic Briefing Chart Service

Flight specific weather charts: flight plan route and weather together

Aircraft De-icing Forecast Service

Confidence in de-icing decisions: reducing delays, cost and environmental impact

GraFTAF Service

Accurate forecasts up to five days in advance for any point on the earth's surface

SITA and Airservices Australia

A strategic alliance tailored for airspace surveillance

Airservices Australia and SITA have set up a strategic partnership to market Automatic Dependent Surveillance Broadcast (ADS-B) services to the air navigation service providers in the Asia-Pacific region. The partnership is a response to a 2006 decision by the International Civil Aviation Organization (ICAO) that ADS-B be introduced into the region.

Airservices Australia is the first air navigation service provider in the world to deploy ADS-B for operational use. Combined with SITA's 25-plus years of experience delivering global data link services, the partnership provides air navigation providers a compelling service-based option for rapidly introducing ADS-B enabled airspace surveillance.

SITA and Motorola

A strategic partnership to deliver a complete Mobile Workforce Solution

SITA and Motorola have joined forces to launch a new generation mobile workforce solution that will enable airlines, airports and other service providers to mobilize their staff worldwide in a cost-effective manner.

SITA Mobile Workforce removes on the ground, static, paper-based processes and provides real-time data to reduce business costs, automate workflow management, improve staff flexibility, better manage disruption and improve customer service.

Using a single Motorola handheld device for all applications, a duty manager can perform up to five aircraft turnarounds simultaneously - a significant improvement on the present "norm" of one turnaround per manager. Real-time data communication reduces the chance of human error which occurs with dependence on voice communication and paperwork. In addition, the increased flexibility in mobilizing the workforce enables better disruption management while tracking activity of both the workforce and equipment.