SITA's corporate social responsibility charter
SITA's corporate social responsibility (CSR) charter focuses on six key areas across our business. Each of these areas is represented by members of the Corporate Social Responsibility Steering Group.
The following principles form SITA's CSR charter:
Environment
- SITA is committed to reducing its impact on the environment through efficient operation of its business, minimizing use of energy, manufactured products, raw materials and other natural resources in every country where it operates
Business conduct
- SITA is engaged in conducting its business in compliance with applicable laws and strives to apply the highest standards of business practices
- SITA engages in fair, open, and free competition, and maintains solid relationships with its members, ATI organizations, governmental bodies and citizens
Procurement
- In its selection process SITA is committed to giving preference to suppliers that meet the legal requirements for environmental protection and labour practices, and also show superior environmental and social performance
Workplace & Employees
- SITA is committed to providing professional developmental and learning opportunities for all employees - enabling them to maintain their skills and marketability
- SITA compensates employees in line with market practice and provides incentive programs to reward high levels of contribution and performance
- SITA provides a safe and professional work environment to protect the health and wellbeing of employees and enable them to perform their roles effectively
- SITA respects diversity and is an equal opportunities employer, recruiting and promoting employees based on their skills and proficiency, irrespective of their age, ethnic origin, gender, religion or sexual orientation
Community role
- SITA strives to act as a responsible corporate citizen in every country where it operates.
- SITA's VIVA (Value in Volunteer Action) programme enables and encourages employees to participate in activities and projects that benefit the communities where we operate.
- SITA may occasionally make contributions to non-profit, global and neutral organizations through corporate donations related to our industry and/or in response to major natural catastrophes. Additionally, SITA regionally may make one-off donations or match staff contributions in specific local circumstances.
- SITA is committed to addressing industry issues and developing common standards for the benefit of the air transport industry.
- SITA lends its expertise to help engage in constructive actions and public dialogue on issues of importance to the air transportation industry.
Innovation
- SITA gains customer satisfaction by offering reliable and high quality products and services
- SITA strives to develop innovative technologies to break ground in new business areas, to help its customers dealing with sustainability related issues and to contribute to the future prosperity of society
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