Baggage Report 2013
Overall rates down 1.78% and transfer mishandling down 9%
The ninth annual SITA Baggage Report shows a continued improvement in the industry's mishandling rates. In 2012, there were 8.83 mishandled bags per 1,000 passengers, a 44.5% drop over the last six years.
One area the industry is focusing on is improving baggage transfers between flights. This is traditionally a 'pinch point' in the baggage handling process and the leading cause of delay. Last year, mishandled transfer bags were down 9% from 2011.
Download the 2013 Baggage Report for free (registration is required)
Download the full 2013 Baggage Report to get an in-depth understanding of:
- Key statistics
- Six-year trends
- Regional baggage performance - airline and airport perspectives
- Taking control of transfer bags
- Latest industry innovations
- Commentary from major airlines, airports and industry partners - including Iberia, Helsinki Airport, London City Airport, London Heathrow Airport, Bangalore Airport, ACI and IATA