Air Transport IT Review - Issue 2, September 2010
2 | September 2010 | Download PDF version (2.53 MB)
Special Air Transport IT Summit Supplement
See our special Air Transport IT Summit 2010 Supplement with this edition of the Air Transport IT Review. The special supplement includes speaker contributions, plenary session highlights, videos and Webcasts.
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Airline IT Trends Survey 2010
A record number of airlines, carrying over one billion passengers annually, took part in this year's 12th annual SITA/Airline Business Airline IT Trends Survey. Despite the sharpest decline in passenger traffic demand for decades and a very mixed picture of economic recovery, the survey supports growing optimism that the worst may be over.
The digital traveller
Driven by consumer trends, travellers are typically ahead of the rest of the population in their adoption of technology. As 'digital travellers,' they have growing expectations of the technology-based services that airlines should deliver to them. For their part, the airlines' focus on these travellers is keen, as the 2010 Airline IT Trends Survey found out.
The digital airport
Industry imperatives are forcing a reconsideration of how to use technology to support airport business functions. Short-term needs to shave costs and maximize service availability compete with long-term goals of improving workforce productivity and realizing the potential of so-called 'connected' or 'digital' aircraft.
Achieving seamless travel with security
With passenger numbers back on a growth path and expected to result in over seven billion travellers annually transiting airports by 2020, it is no surprise that finding ways to speed-up airport border checks while keeping the skies safe is a hot topic.
Driving up yields in the digital world
One of the first victims of a recession in the airline industry is the yields. Airlines desperate to maintain load factors inevitably start slashing fares to entice a dwindling number of customers. So it was no surprise that a large number of the delegates at the Air Transport Summit took time out to attend an Industry Insight Session on how digital technologies could help drive yields back up.
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Information is subject to change without notice. All trademarks ackowledged SITA 2012.
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