Air Transport IT Review - Issue 2, September 2009

2 | September 2009 | Download PDF version (0.86 MB)

Air Transport IT Summit: a force for change

Air Transport IT Summit: a force for change

This year's Air Transport IT Summit attracted around 300 delegates from across the world, including air transport CIOs, senior management and press. In this issue of Air Transport IT Review we cover many of the topics addressed at the Summit, including the results of the Airline IT Trends Survey 2009.

IT delivers breakthrough for airline emissions regulation

IT delivers breakthrough for airline emissions regulation

SITA has developed and tested a scaleable global solution for airlines to comply with Emissions Trading Schemes (ETS).

The world is going mobile

The world is going mobile

With airlines in Europe, the Middle East, Asia/Pacific and the Americas connecting their aircraft to an online world, the industry faces a paradigm shift in the delivery of passenger services and operational efficiency.

Placing the customer at the centre of the business

Placing the customer at the centre of the business

Technology has changed the balance of the relationship between airline and passenger in favour of the passenger. As a result, airlines need to re-think their approach to putting the customer at the centre of their world. And that means mastering IT in new ways.

SITA

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Information is subject to change without notice. All trademarks ackowledged SITA 2010.