4th Asian Ground Handling International Conference
The changing role of the passenger service agent
The 4th Annual Ground Handling International Conference will be held in the truly exotic location of Ho Chi Minh City, Vietnam. This event expects to gather attendees representing groundhandlers and airports from the region.
SITA's role
SITA will be present as an exhibitor and we will also have a workshop speaker.
Gerald W. Smith, Manager of SITA Ground Handling Global Solutions, will talk about the changing role of the passenger service agent.
The passenger service agent is the first face seen by the passenger, but the role of the passenger service agent is evolving. How has the agent's role changed and what are the causes? Will the role of the passenger service agent cease to exist?
> Learn more about the 4th Asian Ground Handling International Conference
Event details
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