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2010 Airport IT Trends Survey Webinar

The experts' analysis

The Airport IT Trends Survey is a unique and independent poll of 128 senior IT airport executives globally and provides some fascinating insights into future strategy and expectations of the airport community.

Join a panel of expert speakers from SITA and Mumbai Airport, who will analyze the results of the survey in a Webinar. They will also discuss how and why airports are prioritizing their IT expenditure on improving customer service, airport operations and reducing the cost of business operations.

The discussion offers key insight into the reasons why:

• 78% of airports expect their IT budgets to increase or stay the same in 2011
• 83% of airports say that "reducing cost of business operation" is the top priority when making IT investments
• 57% of airports are considering using social media to deliver flight information
• 73% of airports plan to invest in mobile-based services for increased customer convenience
• 47% of airports plan to invest in passenger flow monitoring solutions over the next three years

Our expert panellists

Catherine Mayer - Vice President, Airport Services, SITA
Bryan Thompson - Director Operations, Mumbai Airport

Moderator:

Graham Dunn - Managing Editor, Airline Business

 

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