Strategic alliances

SITA strategic alliances include:

Orange Business Services
UK Met Office
Airservices Australia
Flight Explorer
Motorola

Strong alliances with leading technology providers help SITA to deliver end-to-end solutions worldwide. Together, we provide the requisite technologies and skills to drive customer initiatives – on time and within budget.

SITA and Orange Business Services

Committed partners enhancing communication and infrastructure services for the air transport industry

About Orange Business Services

Orange Business Services is part of the France Telecom Group. With services available in 220 countries and territories and a local presence in 166, Orange is internationally acknowledged as a leader in telecommunications.

Some facts and figures:

3,750 multinational customers on five continents
partner to two-thirds of the Global Fortune 100 companies
full scope of communications services - fixed and mobile, voice and data
end-to-end service level agreements
expertise in managing large and complex ICT projects for global enterprises
50 years of global communications experience
awarded ISO 20000 (Service Management), ISO 9001 (Quality Management) and 27001 (Security Management) certifications
the world's first ISO 15408-certified operator for security of its international IP VPN

In November 2009 at the World Communication Awards, Orange Business Services was awarded "Best Global Operator" for the fourth consecutive year and Orange was awarded "Best Mobile Service Provider".

In 2009, SITA and Orange Business Services agreed to increase the depth and breadth of their strategic partnership by extending for seven years their ongoing collaboration successfully in place since 2001.

This partnership not only guarantees to the ATI the availability of competitive solutions and quality of service excellence worldwide, but also ensures best of breed innovation with the development of enhanced convergence services and real-time business services to meet the air transport industry's needs for stringent levels of operational efficiency and cost optimization.

Our corporate communications infrastructure is designed to enable critical business processes and applications to support operations on a global scale.

Working closely with the air transport industry, SITA and Orange develop communications and infrastructure services across every aspect of their business, including:

full suite of IP-based network solutions, including managed LAN, IP VPN, Ethernet and DSL access to IP VPN and WAN optimization as well as legacy network migration
voice solutions, from IP telephony to management of voice legacy services
CRM solutions, like multimedia contact centers
unified communications: messaging, IP telephony, web and videoconferencing
community solutions, including AirportHub, ATeX and ServiceNet
mobile workforce solutions

SITA and UK Met Office

A strategic alliance for enhanced safety and operational benefits

SITA and the UK Met Office have formed a partnership to deliver Advanced Weather Service, leveraging improved forecasting techniques and expanded weather data for enhanced safety, operational benefits and reduced costs.

The Advanced Weather Service helps aircraft operators avoid weather-related disruptions more consistently by predicting conditions impacting safety more confidently.

For more flight planning information, see SITA Flight Briefing.

The Advanced Weather Service includes four elements:

Interactive Graphical Service

One dynamic view: flight plan and weather together

Automatic Briefing Chart Service

Flight specific weather charts: flight plan route and weather together

Aircraft De-icing Forecast Service

Confidence in de-icing decisions: reducing delays, cost and environmental impact

GraFTAF Service

Accurate forecasts up to five days in advance for any point on the earth's surface

SITA and Airservices Australia

A strategic alliance tailored for airspace surveillance

Airservices Australia and SITA have set up a strategic partnership to market Automatic Dependent Surveillance Broadcast (ADS-B) services to the air navigation service providers in the Asia-Pacific region. The partnership is a response to a 2006 decision by the International Civil Aviation Organization (ICAO) that ADS-B be introduced into the region.

Airservices Australia is the first air navigation service provider in the world to deploy ADS-B for operational use. Combined with SITA's 25-plus years of experience delivering global data link services, the partnership provides air navigation providers a compelling service-based option for rapidly introducing ADS-B enabled airspace surveillance.

SITA and Flight Explorer

A strategic alliance delivering enhanced flight monitoring

SITA and Flight Explorer, the US market leader in flight monitoring applications, entered into a partnership to provide airlines with AIRCOM Flight Sentry Display, an enhanced flight monitoring tool.

By displaying aircraft position in real-time on a globe or on a Mercator map, AIRCOM Server's powerful AIRCOM Flight Sentry Display improves flight awareness. AIRCOM Flight Sentry Display alerts users about abnormal conditions that can impact flight sentry.

AIRCOM Flight Sentry Display is a customized version of the Flight Explorer Professional application, the leading flight tracking tool used by 85% of US carriers. It is a new module of AIRCOM Server and AIRCOM Service Bureau products, replacing the current AIRCOM Server Aircraft Situation Display module that was developed in-house by SITA.

SITA and Motorola

A strategic partnership to deliver a complete Mobile Workforce Solution

SITA and Motorola have joined forces to launch a new generation mobile workforce solution that will enable airlines, airports and other service providers to mobilize their staff worldwide in a cost-effective manner.

SITA Mobile Workforce removes on the ground, static, paper-based processes and provides real-time data to reduce business costs, automate workflow management, improve staff flexibility, better manage disruption and improve customer service.

Using a single Motorola handheld device for all applications, a duty manager can perform up to five aircraft turnarounds simultaneously - a significant improvement on the present "norm" of one turnaround per manager. Real-time data communication reduces the chance of human error which occurs with dependence on voice communication and paperwork. In addition, the increased flexibility in mobilizing the workforce enables better disruption management while tracking activity of both the workforce and equipment.