Smart airports ambitions - Angela Gittens

...cooperation is vital and airports everywhere share similar challenges, opportunities, pressures and constraints.

Angela Gittens, Director General
Airports Council International (ACI)

At the end of last year, we celebrated the 70th anniversary of the signing of the Chicago Convention, which provided the foundation for today’s global civil air travel industry. The document talked about promoting ‘cooperation between nations and people’ and ensuring growth ‘in a safe and orderly manner’.

The publication of the 11th Airport Trends Survey by SITA and Airports Council International demonstrates once again that cooperation is vital and that airports everywhere share similar challenges, opportunities, pressures and constraints.

Given the lead times for expansion – as well as dealing with today’s economic issues and readying airports for future growth – creates real tensions. In the same way, responding to passenger expectations for the continuation within the airport of their own wholly connected environments creates exciting opportunities, whose financial value has to be understood and managed.

Curbside to airside

The fact that smartphones and tablets are everywhere and that we increasingly depend on them to give us what we consider to be independence is massively changing the way airports operate – and for the better.

We can now contemplate the reality of that long-held ambition of walking through the airport from curbside to airside without breaking stride, which is a mark of how far we have moved in the past 10 years.

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