Globally, almost every airport and airline does business with us, and it’s our job to support their operations. As the world's leading air transport IT and communications specialist, we’re committed to meeting the demands of the air transport industry around the clock, every day.
Our members and customers
Airlines, airports, aircraft, ground handlers, governments, air cargo, aerospace, air navigation service providers and international organizations all use our information and communication technology (ICT) solutions, relying on SITA's expertise to keep the wheels of the industry in motion.
Owned by the industry, we're guided by around 400 air transport owner-members around the world. And we’re steered by the expertise and experience of the SITA Board and SITA Council, comprising over 45 air transport industry CIOs and other IT professionals.
Our value to the community
Delivering most value for the air transport community is central to SITA’s business. Thanks to SITA’s unique governance and membership structure, our strategic direction, developments and collaborative innovations are driven directly by the air transport community and its requirements.
With a remit that has always involved working for air transport, we tackle community issues with common approaches and shared services, with a focus on reducing costs, increasing efficiencies and introducing new ways of working.
SITA’s portfolio is built with industry know-how, obtained through constant collaboration across the industry, with members, customers, partners and industry bodies – to determine and satisfy requirements. Today, we provide the broadest portfolio for the air transport industry, including:
- Managed global communications, infrastructure, the ATI Cloud and outsourcing services
- Services for airline commercial management, passenger operations, flight operations, aircraft operations, air-to-ground communications, airport management and operations, baggage operations, transportation security and border management, cargo operations and more
Our global and local presence
As one of the most internationally diverse companies, we serve over 200 countries and territories and speak over 60 different languages. Our strong local presence - with offices spanning the globe - means our service staff are on the ground and always on hand to lend their support.