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SITA’s global outlook combines with our local approach – the world over

SITA provides exceptional opportunities for personal development and career progression.

And as the world’s leading provider of IT business solutions and communication services to the air transport industry, SITA is an exciting place to work. It is also a demanding environment – the air transport industry is changing fast as new technologies emerge, and as collaboration between organizations becomes even more vital.

Take charge of your career

SITA staff are expected to take charge of their careers. They are responsible for owning their personal development. Working at SITA requires:

  • Commitment and enthusiasm
  • Embracing change
  • Relishing the challenges of a fast evolving marketplace

SITA values and culture

Working at SITA, you will find a culture that both reflects SITA’s values and drives our behaviour in the work we do. These SITA values align with our vision and mission. They are the glue that unites everyone working in the business:

  • Act with integrity: behave ethically and honestly, acting in SITA’s best interests
  • Customer first: deliver on commitments and drive improvement in customer satisfaction
  • Teamwork and respect: treat the team and individuals with openness and respect, promoting “One SITA” thinking, and recognizing our diversity as a strength
  • Innovate: generate new ideas and creative solution, taking informed risks, and driving simplicity where appropriate
  • Value creation: focus on business priorities, setting stretching targets and delivering results
  • Empowerment and accountability: take ownership, be accountable, create energy and enthusiasm to make things happen

Supporting career progression

As an employer, SITA is committed to providing development opportunities for all employees, including:

  • Real and virtual classroom events
  • Self-study online – courses and online books
  • Coaching and mentoring
  • Special assignments

Those at senior leadership level receive individual leadership development plans. And specific programmes have been implemented to identify talent, and support career progression to leadership posts.

Listening to SITA staff

Employee satisfaction is measured bi-annually, with results and actions communicated to staff. Progress is reported and monitored.

How SITA works

SITA is a flat organization. It is project-based in its work, with a strong emphasis placed on cross-functional co-operation and the need for open minds.

Additionally, both global and functional mobility is an inevitable consequence of such a diversely located organization.